Good advice but when on the phone with Xfinity customer service they often send

Jun 6, 2024
10:50:45am

CougSilver Playmaker

a code and ask me to read it back to them, sometimes multiple times on the same call. Now I'm going to be nervous about that.

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CougSilver

Previous username: (Private)
Bio page: CougSilver
Joined: Mar 8, 2013
Last login: Jul 1, 2024
Total posts: 1,302 (46 FO)

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Messages

Author

Time

Scammers are heartless evil jerks: The story of how $25K disappeared from my bank account.

keithcoug All-American

Jun 6, 6:00am

I'm sorry sorry dude. I had something like this almost happen to me.

NumbersGuy

Jun 6, 6:08am

Are you onboard enough to call for the death penalty.

Q-grr

Jun 7, 2:12pm

Thiefs are the worst. So sorry, man.

Iman23

Jun 6, 6:27am

Dang! If the money came out of the bank, the fraud team will hopefully help.

Leonardo

Jun 6, 6:33am

So how did they get in remotely if you hung up before giving them access

OKchief

Jun 6, 6:35am

<< Deleted >>

WorfoSAUR

Jun 6, 6:53am

They probably already had his login and password. The 2FA texts were legitimatel

Cougarclaw

Jun 6, 8:45am

ooof... I am so sorry this happened to you

NanoFab Coug

Jun 6, 6:36am

So she asked you to verbally give her verification codes from your bank? I’ve heard of people doing this. They go to

yapacoug

Jun 6, 6:55am

How did they remotely access your phone?

dingus79

Jun 6, 7:21am

This sucks,so sorry. How did the money leave? Was it a wire/ach/zelle?

banksters

Jun 6, 7:24am

Banks will never ask for verification codes over the phone.

shoganai

Jun 6, 7:31am

How did they get your money? It sounds like the only thing that occurred was the phone call and then you logged into

jacobugath

Jun 6, 7:42am

Sounds like they are getting ridiculously good at this. I need to remind my wife and kids.

Ragnar Danneskjold

Jun 6, 7:43am

Sorry I got pulled away for work. The rest of the story , (Spoiler I got the money back. )

keithcoug

Jun 6, 7:46am

appreciate you coming back with the update. Scammers are very good at social

Saxa

Jun 6, 8:04am

Thank you very much for sharing this, Keith!

Fervent Cougar

Jun 6, 8:19am

I mean, I think it was probably poor judgement to give your 2nd factor number...

OPINIONS

Jun 6, 10:04am

I worry as my wife and I get older we will fall for this stuff more and more.

Florwood

Jun 6, 7:58am

this is what I worry about. Older people lose some of their ability to handle

runnincoug

Jun 6, 8:13am

Don't give MFA codes to anyone on a phone call

Belboz

Jun 6, 9:45am

Good advice but when on the phone with Xfinity customer service they often send

CougSilver

Jun 6, 10:50am

At least in that case, you initiated the call with them

NorthernLight

Jun 6, 10:54am

Scammers deserve the noose.

EDthoracotomy

Jun 7, 3:48pm

That’s too humane

Powerbait DPM

Jun 7, 4:51pm

Someone eye rolled me but stealing someone life savings merits death.

EDthoracotomy

Jun 7, 10:10pm

I eyerolled you because your statement is so ridiculous that an eyeroll is the correct response.

jacobugath

Jun 7, 10:37pm

Yeah we should just let a bank account with 500K get zapped. Nothing like

EDthoracotomy

Jun 8, 8:37am

Had to share this after seeing it. Scammers deserve the noose.

EDthoracotomy

Jun 17, 11:11am

There should be a 24-72hour delay before sending money to a new account. I think

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