Sign up, and you'll be able to customize your font size and more! Sign up
Jun 6, 2024
7:46:12am
keithcoug All-American
Sorry I got pulled away for work. The rest of the story , (Spoiler I got the money back. )
Maybe 15 mins has passed since I first took the call when I get on with with my bank. They immediately kill the access and close the acccount and begin the investigation. They asked me if I had shared any one time codesfrom them with anyone. This is where it dawned on me what had happened. The attacker had enough of my personal information (username, SSN, Bdate, phone number) to get to the point where they were able to initiate a password reset of my account on the bank's website and the only thing standing in the way was the text verification step. All the while , I think I'm sharing text codes with my bank's security team to verify I'm the owner of the account. I provided the code and let them walk right in to the account.

At some point during the panic, we find the 25k transaction and surprisingly it shows that all the attacker did was initiate a transfer to a linked account I have with another bank.

Not sure why they did what they did. Maybe just to stick it to me when they realized the game was up. OR, if they had actually gained remote access to my phone, using the missing money as evidence that my account was compromised to keep me believing they were helping to stop the attack, all the while doing who knows what on my phone.

I had to spend several hours the next day securing my digital footprint. Chagning all passwords, updating employers with new account info, locking down credit reports, etc.

The money never made it to the external account, my bank reeled it back in, but it took nearly five days of nervous waiting.

Big takeaway, and hopefully someone reading this will help to avoid a future attack. Only share the one-time text passwords if you are the one who initiated a call to the bank or any other type of access request. (Bank website, app, etc)

I'm sure many of you will feel the need to pile on , and point out my obvious mistakes.(Like why'd you answer an unknown call, or duh it says right in those text messages to not share code with anyone) No worries, bring it, I haven't beaten myself up about it enough yet. . But understand that attacks are getting more and more sophisticated and it just takes that one time for whatever reason when you're a little bit off your game when a scammer gets you.
This message has been modified
Originally posted on Jun 6, 2024 at 7:46:12am
Message modified by keithcoug on Jun 6, 2024 at 8:35:07am
Message modified by keithcoug on Jun 6, 2024 at 8:41:35am
Message modified by keithcoug on Jun 6, 2024 at 8:42:44am
keithcoug
Bio page
keithcoug
Joined
Sep 7, 2002
Last login
Jun 30, 2024
Total posts
3,492 (1 FO)
Messages
Author
Time

Posting on CougarBoard

In order to post, you will need to either sign up or log in.