It they don’t relate that to the next ask.

So the answer is you’re not unreasonable but you’re going to have to deal with upset people or offer more incentives tied to the job.

Or option 3 explain why this is important to their employment if it indeed could impact sales.

Only thing I doubt is why is it important over the holidays. I would t think many would act or care about upgrades right now. Jan 2nd is when they’d care. I could be all wrong