I switched banks to a bank up in Idaho but have never felt the need to switch to a bank with a local branch here in Texas.
That being said it's basically just a vehicle for direct deposit and bills while the rest gets shoved off to Ally bank for basic savings and their HYSA and Schwab for investments.
I think the last time I was physically in a bank was 2017.
The only reason I'm not directly banking with ally is just switching my direct deposit friction.