It's the second-highest grossing Star Wars movie ever, and was the highest-grossing film of 2017. It got great reviews from critics and was a huge commercial success. I doubt that Disney is too disappointed.
As for moviegoers: "Audience reception measured by scientific polling methods was highly positive. Audiences randomly polled by CinemaScore on opening day gave the film an average grade of "A" on an A+ to F scale. Surveys from SurveyMonkey and comScore's PostTrak found that 89% of audience members graded the film positively, including a rare five-star rating.
"User-generated scores on Rotten Tomatoes and Metacritic were more negative, achieving ratings of 45% and 4.5/10, respectively. Several reviewers speculated that coordinated vote brigading from internet groups and bots contributed to the low scores. Audience scores found on sites like Rotten Tomatoes and Metacritic require only registration and do not ensure that contributing voters have seen the film."
WikipediaStar Wars: The Last Jedi (also known as Star Wars: Episode VIII – The Last Jedi) is a 2017 American space opera film written and directed by Rian Johnson. It is the second installment of the Star Wars sequel trilogy and the eighth installment of the main Star Wars film franchise, following The Force Awakens (2015). It was produced by Lucasfilm and distributed by Walt Disney Studios Motion Pictures. The film's ensemble cast includes Daisy Ridley, John Boyega, Oscar Isaac, Adam Driver, Mark Hamill, Carrie Fisher, Andy Serkis, Lupita Nyong'o, Domhnall Gleeson, Anthony Daniels, Gwendoline Christie, and Frank Oz in returning roles, with Kelly Marie Tran, Laura Dern and Benicio del Toro joining the cast. It features the first posthumous film performance by Fisher, who died in December 2016, and the film is dedicated to her memory. The plot follows Rey as she receives Jedi training from Luke Skywalker, in hopes of turning the tide for the Resistance in the fight against Kylo Ren and the First Order, while General Leia Organa, Finn, and Poe Dameron attempt to escape a First Order...
https://en.wikipedia.org/wiki/Star_Wars:_The_Last_Jedi