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Dec 27, 2024
10:47:31am
Saxa All-American
It happens on American with their new automated booking system.
The AURA system will clear standbys and take your seat if your connecting flight is a little late - even if you run to the gate and make it before the gate closes.

View from the Wing

American Airlines May Now Give Away Your Seat When You Run To Make A Connection - View from the Wing

Last month American Airlines fully rolled out a new tool called AURA, the “AUtomated ReAccommodation” tool to rebook passengers when their flights are cancelled or delayed. But this tool does so predictively. And it's causing seats to be given away from passengers that make their flight.

https://viewfromthewing.com/more-and-more-youll-find-american-airlines-giving-away-your-seat-when-you-run-to-make-a-connection/
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Saxa
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Saxa
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Dec 28, 2024
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babycarrot
Dec 27, 9:23am
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