I rarely use customer service anymore. Use amex make them deal with it.

Dec 2, 2024
8:47:50am

rad dawg All-American

Everyone is paying the Amex tax whether you have one of their cards or not, so you might as well exercise the purchase protections if you have one and use it.

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rad dawg

Bio page: rad dawg
Joined: Nov 7, 2010
Last login: Dec 2, 2024
Total posts: 14,321 (52 FO)

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Messages

Author

Time

Amazon Customer Support has gone so far down hill.

crimedog Insensitive ....

8:23am

Nothing in it is crazy

eysikal

8:26am

I have a Chase Amazon credit card that we only use for Amazon purchases, but the downside is that it is very difficult

cheezedawg

8:27am

Plug for the Amazon Visa. Totally worth it if you shop on Amazon.

eysikal

8:35am

Can you elaborate on this? How would it help in this situation?

SanDiegoCoug

8:36am

No it's not. Go to Account-Payments-Transactions. Each CC amount shows up and

CougarTwins

8:37am

Sorry, but IMHO you’re describing an anomaly. My family buys a staggering amount

Lifi

8:28am

I am not being told they can't do it. It has to be the retrocharge team. I can request a call back

crimedog

8:30am

This issue it self maybe one. But almost any time there is an issue with orders (which isn't often)

crimedog

8:41am

That hasn’t been my experience at all and my household are HUGE Amazon customers

Lifi

8:46am

We’ve returned a ton of Amazon stuff and never had an issue, go to orders click

franklyvulgar

8:52am

There’s a Khol’s store a block from my house that does Amazon returns.

Lifi

8:57am

Literally takes 5 seconds just need a box

franklyvulgar

8:59am

Show them your displeasure by canceling your Prime account and shop elsewhere

Nakedbootleg

8:33am

I had a problem with a generator I purchased and they gave me a full credit

Projectoor

8:43am

This has been my experience.

Lifi

8:47am

I rarely use customer service anymore. Use amex make them deal with it.

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