All I'm saying is he's complaining about the government not helping his son without realizing that the government DID help him out by letting him save a ton of money tax free. Then the son chooses not to use the government's help in that area and complains the government doesn't give him more help in another way.
See the problem?
It'd be different if they had, say 10K in the account, used it, and then went to uncle sam saying, "college is a lot more than 10K, I did my best, and thank you for the help, but I still need more help."