Generally they’ll get you the same or better tickets and they charge the seller

Nov 20, 2024
1:37:25pm

4thNephite Redshirt Freshman

the cost to replace the tickets. So it’ll be expensive for the seller. I’d imagine they’re trying to contact the seller now to ask if they’d like to honor the original sale

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4thNephite

Previous username: Pilot
Bio page: 4thNephite
Joined: Nov 12, 2020
Last login: Feb 1, 2025
Total posts: 131 (0 FO)

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Messages

Author

Time

Need some help/advice. Bought tickets and they were taken away

Bill

11/19/24 11:46pm

Sounds like contacting StubHub is the way to go

Cougs4Lfe

11/19/24 11:48pm

Stubhub generally will replace these for you

stansburycoug

11/20/24 11:16am

I’m sorry that sucks. Reminds me of the time we flew to Hawaii only to receive

Guac

11/19/24 11:49pm

Yikes

eysikal

11/20/24 5:23am

RE: I’m sorry that sucks. Reminds me of the time we flew to Hawaii only to

Calicoug75

11/20/24 7:33am

Good for air bnb

Boring

11/20/24 7:53am

Happened to us too. Air bnb gave us like an $80 credit towards a better air bnb

Julius Pepperwood

11/20/24 10:21am

Stubhub guarantees. Talk with them

claw

11/19/24 11:50pm

Unless it sells out. A few years ago I bought tickets through StubHub a few

CougarScrub

11/20/24 6:32am

Definitely go to Stubhub…we had an issue once and they gave us upgraded tickets

LosAlcoug

11/19/24 11:55pm

Sometimes people just suck!

Soupie

11/20/24 12:00am

Most of the time

Kolobrdm

11/20/24 8:34am

That's a sucky situation, but StubHub guarantees tickets. 100% recommend

cougarfan84

11/20/24 12:09am

Yep. They generally make it not worth it to the owner of the tickets to pull a

SWKTNative

11/20/24 1:44am

Call StubHub ASAP they will get you nee seats while there are still some on their marketplace.

Cougs1

11/20/24 7:32am

Were you refunded?

Mister P

11/20/24 4:41am

Don’t use Stubhub! Similar thing happened to me.

arkansasbleedsblue

11/20/24 5:46am

StubHub will honor their sale. You may end up with even better seats. Try to get the best seats you can call StubHub.

Dr MoBYU

11/20/24 6:02am

PS this happened to me and they gave me way better seats than the ones that were fraudulent

Dr MoBYU

11/20/24 6:02am

I have friends that worked for stubhub. Call them they'll sort it out.

Zilog

11/20/24 6:10am

Call StubHub. They will get you equal or better seats. I had similar before.

kalifi

11/20/24 6:26am

Those outrageous stubhub fees are going to pay off for you!

korihor

11/20/24 6:29am

Be grateful you checked a few days in advance

JuicyJam

11/20/24 6:37am

DM Mark Harlan

Zerigke Ally Zerigke

11/20/24 7:02am

Curious if this has anything to do with it

Blued

11/20/24 7:22am

Let us know what the outcome is.

Blue for Life

11/20/24 7:53am

Please post StubHub's response. Good things are expected.

Ripliancum

11/20/24 8:01am

worst customer service experience of my life was with StubHub- good luck

J. Walter Weatherman

11/20/24 8:08am

I had a great experience. I got upgraded to premium seats.

kalifi

11/20/24 8:11am

Update- Stubhub in process of "escalating" case

Bill

11/20/24 9:05am

Further advice, don’t accept “No”. Talk to higher ups. Email company officers now to bring visibility.

Dr MoBYU

11/20/24 9:16am

If needed, talk to the commissioner - don't get robbed by professionalism.

Emmett Fitz-Hume

11/20/24 2:38pm

Ask for money back on your flight if you can’t get new tickets

puntersarepeople

11/20/24 9:45am

Any further update? This is a nightmare for all of us.

Six Foot Seven

11/20/24 12:41pm

Generally they’ll get you the same or better tickets and they charge the seller

4thNephite

11/20/24 1:37pm

This^^^I've had this happen once. I got somewhat similar seats and they ended up

cougarim

11/20/24 2:11pm

I don't understand how the seller is even allowed to pull back the tickets after

YOHONOMOTO

11/20/24 3:09pm

It’s happens b/c the broker is 3rd party. The seller backed out claiming tickets

kalifi

11/20/24 6:03pm

Once the broker puts the buyer and seller together and the buyer pays money

YOHONOMOTO

11/20/24 6:17pm

If that doesn't work, you can try this site to buy tickets w/a small discount

doctorthunderpants

11/20/24 9:34am

Only $70 service fees per ticket instead of $90

SotaCoug

11/20/24 4:08pm

<< Deleted >>

azcougfan12345

11/20/24 10:02am

Who sold them and how did they get access to them?

CougSilver

11/20/24 11:16am

RE: Need some help/advice. Bought tickets and they were taken away

momowagon

11/20/24 10:15am

If you end up going be certain to see who got the seats you originally bought.

Ripliancum

11/20/24 11:55am

<< Deleted >>

HarlemCoug

11/20/24 1:10pm

Just had a coworker that had their tickets transferred without their consent.

Seito107

11/20/24 1:14pm

<< Deleted >>

BLUEGRENADE

11/20/24 1:35pm

Happened to me with stubhub. They gave me my money back

BigBoyCoug

11/20/24 5:59pm

You have me paranoid, now. I keep checking Ticketmaster to make sure my tickets are still in my account!

Boomcannon

11/20/24 8:06pm

So how’d it go, Bill? How does this story end?

eysikal

11/20/24 8:53pm

He's gone dark. Hopefully the seedy underbelly of stubhub didn't take him out.

crimedog

11/20/24 9:46pm

FOIA shows that John Wick has a contract with Stubhub ...

puntersarepeople

11/20/24 10:31pm

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