worst customer service experience of my life was with StubHub- good luck

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Nov 20, 2024
8:08:51am

J. Walter Weatherman Contributor

worst customer service experience of my life was with StubHub- good luck

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J. Walter Weatherman

Previous username: christiansenmb
Bio page: J. Walter Weatherman
Joined: Mar 9, 2017
Last login: Nov 20, 2024
Total posts: 569 (0 FO)

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Messages

Author

Time

Need some help/advice. Bought tickets and they were taken away

Bill

Nov 19, 11:46pm

Sounds like contacting StubHub is the way to go

Cougs4Lfe

Nov 19, 11:48pm

I’m sorry that sucks. Reminds me of the time we flew to Hawaii only to receive

Guac

Nov 19, 11:49pm

Yikes

eysikal

5:23am

RE: I’m sorry that sucks. Reminds me of the time we flew to Hawaii only to

Calicoug75

7:33am

Good for air bnb

Boring

7:53am

Happened to us too. Air bnb gave us like an $80 credit towards a better air bnb

Julius Pepperwood

10:21am

Stubhub guarantees. Talk with them

claw

Nov 19, 11:50pm

Unless it sells out. A few years ago I bought tickets through StubHub a few

CougarScrub

6:32am

Definitely go to Stubhub…we had an issue once and they gave us upgraded tickets

LosAlcoug

Nov 19, 11:55pm

Sometimes people just suck!

Soupie

12:00am

Most of the time

Kolobrdm

8:34am

That's a sucky situation, but StubHub guarantees tickets. 100% recommend

cougarfan84

12:09am

Yep. They generally make it not worth it to the owner of the tickets to pull a

SWKTNative

1:44am

Call StubHub ASAP they will get you nee seats while there are still some on their marketplace.

Cougs1

7:32am

Were you refunded?

Mister P

4:41am

Don’t use Stubhub! Similar thing happened to me.

arkansasbleedsblue

5:46am

StubHub will honor their sale. You may end up with even better seats. Try to get the best seats you can call StubHub.

Dr MoBYU

6:02am

PS this happened to me and they gave me way better seats than the ones that were fraudulent

Dr MoBYU

6:02am

I have friends that worked for stubhub. Call them they'll sort it out.

Zilog

6:10am

Call StubHub. They will get you equal or better seats. I had similar before.

kalifi

6:26am

Those outrageous stubhub fees are going to pay off for you!

korihor

6:29am

Be grateful you checked a few days in advance

JuicyJam

6:37am

DM Mark Harlan

Zerigke Ally Zerigke

7:02am

Curious if this has anything to do with it

Blued

7:22am

Let us know what the outcome is.

7:53am

Please post StubHub's response. Good things are expected.

Ripliancum

8:01am

worst customer service experience of my life was with StubHub- good luck

J. Walter Weatherman

8:08am

I had a great experience. I got upgraded to premium seats.

kalifi

8:11am

Update- Stubhub in process of "escalating" case

Bill

9:05am

Further advice, don’t accept “No”. Talk to higher ups. Email company officers now to bring visibility.

Dr MoBYU

9:16am

Ask for money back on your flight if you can’t get new tickets

puntersarepeople

9:45am

If that doesn't work, you can try this site to buy tickets w/a small discount

doctorthunderpants

9:34am

RE: Need some help/advice. Bought tickets and they were taken away

10:02am

RE: Need some help/advice. Bought tickets and they were taken away

momowagon

10:15am

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