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Jan 5, 2025
11:53
:09
pm
reddead
All-American
I think that’s Jefe’s point. Lazy customer service
Just gets you off the phone, pushes the issue to someone else (if it doesn’t resolve on its own).
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reddead
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reddead
Joined
Nov 16, 2009
Last login
Jan 7, 2025
Total posts
5,931 (9 FO)
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Messages
Author
Time
Quantum Fiber chat support people are worthless. I contacted them because I have
Pantera Azul
Jan 5, 10:46pm
"Wait 30 minutes" is magic for tech support
El Jefe
Jan 5, 10:48pm
Did not even attempt to address real issue. Why would their GPON/gateway not go
Pantera Azul
Jan 5, 10:52pm
I think that’s Jefe’s point. Lazy customer service
reddead
Jan 5, 11:53pm
Turns out the book was wrong so my "by the book" attempts to reset their
Pantera Azul
Jan 6, 1:45pm
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