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Dec 26, 2024
12:27:40pm
RoboKayne 3rd String
Hey, some of J.Crew's $98 pants are on sale on their website for $82.99. Maybe
you will luck out and they will be on sale.

Also, I am loath to suggest it, but once I stepped on my kindle (this was 15 years ago) and I called amazon and told them it broke when I stepped on it and they sent me a new one for free. Best customer service I ever had. I said, "Are you sure? I did step on it," and they still sent one.

You might call them and explain what happened. I don't think it's J.Crew's responsibility to replace them, but some places are so fanatically committed to customer service that they might comp you a pair or do something else. I think this also makes sense at places that are making a healthy margin (cost of goods to them is way lower than price to buy again would be).
This message has been modified
Originally posted on Dec 26, 2024 at 12:27:40pm
Message modified by RoboKayne on Dec 26, 2024 at 6:42:37pm
RoboKayne
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RoboKayne
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Dec 26, 2024
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