I got an error message on the 2nd screen. Then when I hit the cancel button, it reloaded and

Dec 19, 2024
1:16:04pm

BYUMizzou Former User

took me back to the screen asking why I was cancelling (I selected cost). Then when I hit continue with cancelling, the offer popped up.

Report problem with this ad

BYUMizzou

Previous username: Mark Harlan
Bio page: BYUMizzou
Joined: Aug 25, 2010
Last login: Dec 19, 2024
Total posts: 40,078 (8,955 FO)

Report problem with this ad

Messages

Author

Time

FYI...YTTV $10 off per month for 6 months

CPAcoug87

Dec 19, 1:08pm

Meh. No need for it after the bowl game

C-dubb

Dec 19, 1:09pm

RE: Meh. No need for it after the bowl game

Charles Darwin

Dec 19, 1:12pm

Go on... when does it offer that? I'm already to like the second cancel screen 😱

GfB

Dec 19, 1:14pm

I got an error message on the 2nd screen. Then when I hit the cancel button, it reloaded and

BYUMizzou

Dec 19, 1:16pm

Yeah it doesn't work for me. Appears to be calling my bluff

GfB

Dec 19, 1:22pm

I've heard it only works on desktop, not on a phone

ryebrye

Dec 19, 4:36pm

It didn't work for me on Chrome this afternoon.

IdahoCoug

Dec 19, 4:53pm

It worked for me. Chrome Browser>Cancel>Reason/Cost>Stay & Save $60. Thanks!

JayCoug

Dec 19, 4:22pm

Ok worked through Chrome instead of the app.

GfB

Dec 19, 1:28pm

Worked for me in a Chrome Browser on a laptop

BillyGoat

Dec 19, 3:20pm

thanks, just did it. Passed it on to kids too

BYUFBDAD

Dec 19, 1:17pm

Just tried this, and it went through with the cancellation. No offer.

slappy

Dec 19, 1:17pm

did you click cost as the reason?

BYUFBDAD

Dec 19, 1:18pm

Yes. Guess they really want me to leave, lol.

slappy

Dec 19, 1:19pm

Same thing. I hope I didn't just erase all of my DVR.

IdahoCoug

Dec 19, 2:31pm

RE: Just tried this, and it went through with the cancellation. No offer.

CPAcoug87

Dec 19, 1:28pm

Try doing it through a browser instead of the YTTV app

BYUMizzou

Dec 19, 1:45pm

^^this may be the trick. I did it on my desktop

BYUFBDAD

Dec 19, 1:46pm

That's how I did it. Chrome, on my laptop. Just signed back up.

IdahoCoug

Dec 19, 2:32pm

Yeah it didn't work.

IronPotato

Dec 19, 4:57pm

This is the email I received after getting the credit

BYUFBDAD

Dec 19, 1:20pm

It worked for me. Thank you!!!

Black Diamond Bay

Dec 19, 1:23pm

They called my bluff and fully cancelled my subscription. I guess I'm paid thru

Salami Karate

Dec 19, 1:30pm

Worked

Socrates Johnson

Dec 19, 1:30pm

Worked, thank you!

The Chief

Dec 19, 1:37pm

At what point did it offer you the discount? I tried it but it looks like it

Cougar TD

Dec 19, 1:42pm

RE: FYI...YTTV $10 off per month for 6 months

westsidecoug

Dec 19, 1:51pm

Worked for me. Thanks!

GideonsTrumpet

Dec 19, 1:58pm

When did it offer you the $10 discount? At what point of canceling?

Cougar TD

Dec 19, 1:59pm

When I put in "cost" as the reason for cancellation and clicked on the button

GideonsTrumpet

Dec 19, 3:06pm

Thanks, curious why it doesn't work for me.

Cougar TD

Dec 19, 3:12pm

Yeah. Not sure. I'm a VERY long time YTTV subscriber so maybe that makes

GideonsTrumpet

Dec 19, 3:20pm

Great. Now I've canceled YTTV and in order to restart it, it wants a higher price than what I had.

byujacob

Dec 19, 1:59pm

Worked! Thanks

clintobeans

Dec 19, 2:11pm

Thank you!

checoug

Dec 19, 2:15pm

Tried this about a week ago and it never worked. Did a customer service chat

O Gaucho

Dec 19, 2:17pm

Don't cancel directly...go to chat. Tell them you

Posting on CougarBoard