quality of their burritos. I don't know that I have ever experienced cold/uncooked burritos. If that's what you are experiencing, you may need to find a different Maverik to buy them at. My biggest gripe is simply that I feel they are overpriced and not a great value, though I will still buy them on occasion based on convenience of being there anyways for other reasons (like filling up with gas or getting a drink).