quick to agree to a roof repair, but I ended up needing a whole replacement and they fought me for about a year before finally conceding. One of the main reasons they fought is because the adjuster had seen that I had patched the roof myself to stop the leak and then gave their own estimate for what they'd cover before I ever found a roofer.

I feel like had Unfound a roofer first and could have had them present when the insurance adjuster came out things may have gone a little bit different.