last month. She was sure she needed a teacher recommendation so she send the Other to the teacher she'd asked but then finally asked BYU Admissions why there wasn't a second recommendation. They told her she might need to move through the other steps and even pay before the second prompt came up. That worked. But now she has two teacher recommendations instead of a real Other recommendation that might have been stronger. I imagine she could have asked BYU Admissions to switch things around but we decided she was fine with what she had. I'm just glad we figured out last month instead of the day before applications are due! It's all stressful enough!
Good luck to everyone!