I understand this is very annoying. My friends had this case, they installed new solar panels on the roof of an apartment complex, and they had difficulty getting power for a while. If the problem persists, you should contact the panel installation company, the construction company of this residential complex, or the insurance company. By the way, I recently also installed panels at my home from
https://www.luminsmart.com/blog/are-solar-panels-worth-it-in-texas-2265 . I have a private house outside the city and am quite happy with the result; for almost two months, I have been doing well, with excellent quality panels and power. I hope I could help you 🙂