Of course a company should make a profit. Their revenue is around 8 billion I think. I am pretty sure they are the top dawg in streaming TV. I know that streaming was/has not been profitable early on, but they are bringing in similar money, or will soon, as standard cable companies like Dish very soon.
So to say "in order for a business to stay in business..." I get it, but you know they are also capitalizing on being the top dawg. This isn't them simply trying to stay afloat, this is them driving even bigger profits. And it is a valid complaint when someone who has been with them from the beginning ($35 a month) to now ($83/month) that is frustrating. My internet bill has not gone up since I set it up before I got YTTV. One cost has more than doubled, the other has stayed the same and has been cheaper for years.