Jun 15, 2019
1:17:41pm
1:17:41pm
This takes one conversation. “Closing time is 9:30. That’s when you turn off the sign, close the doors, and stop
admitting new customers.”
“You’re being paid to work till 10:00. So you welcome new customers into my Chic-fil-a all the way up to 9:30. Serve them with a smile and clean up afterward.”
“If I find that you’re not following my policy, you’re fired.”
To give my employees cover, I’d even put a sign on the door that tells customers that by company policy, I don’t allow my employees to admit customers after closing time. But also has a phone number for them to call if they find the store closed at 9:29.
Adjust those time periods as needed for your specific establishment.
Ta dah!
“You’re being paid to work till 10:00. So you welcome new customers into my Chic-fil-a all the way up to 9:30. Serve them with a smile and clean up afterward.”
“If I find that you’re not following my policy, you’re fired.”
To give my employees cover, I’d even put a sign on the door that tells customers that by company policy, I don’t allow my employees to admit customers after closing time. But also has a phone number for them to call if they find the store closed at 9:29.
Adjust those time periods as needed for your specific establishment.
Ta dah!
- Bio page
- mvtoro
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When I worked at Jamba we were told to do this. My manager would even lock the door 5-10 minutes early some nights
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6/14/19 11:04pm