Hertz tried to charge customer $10K for putting 25k miles on a rental when the contract said unlimited miles

Nov 9, 2024
11:00:41am

BYU Grounds Political Junky

I know the mileage is excessive for a one month rental but the contract is unlimited miles

Hertz Apologizes for Charging Customer $10,000 for Miles on Unlimited-Mile Rental

A Hertz customer drove 25,000 miles in one month, and an employee threatened to have him arrested if he continued to dispute the charge.

https://www.thedrive.com/news/hertz-apologizes-for-charging-customer-10000-for-miles-on-unlimited-mile-rental

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BYU Grounds

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Messages

Author

Time

Hertz tried to charge customer $10K for putting 25k miles on a rental when the contract said unlimited miles

BYU Grounds Political Junky

Nov 9, 11:00am

And then threatened to have the customer arrested

cheezedawg

Nov 9, 11:01am

And then put the franchise owner through retraining in customer service

NanoFab Coug

Nov 9, 11:06am

I rented a brand new diesel F250 from Enterprise, and asked the person behind

BYUFBDAD

Nov 9, 11:09am

I thought towing was not allowed by any rental company?

TunaOne

Nov 9, 11:13am

This is pretty standard (except U-Haul) got away with one…

wildwilderness

Nov 9, 11:27am

Enterprise truck rental allows it. I also found that in the contract. They’re

BYUFBDAD

Nov 9, 1:15pm

25k miles isn't even close to the maximum allowed under an unlimited contract.

DirtyWater

Nov 9, 11:12am

What's the maximum allowed?

Tesla Coug

Nov 9, 11:23am

All I know is it isn't close.

DirtyWater

Nov 9, 11:27am

Is this a math joke or there really is a finite number?

RoboKayne

Nov 9, 11:29am

How the crap do you drive 25,000 miles in a month? Over 31 days that’s 806 miles

robin

Nov 9, 12:33pm

Not gonna lie, I've thought about doing just this.

Hertz Apologizes for Charging Customer $10,000 for Miles on Unlimited-Mile Rental

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