Does Xfinity have human customer service reps anymore? Their AI chat is pretty

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Dec 20, 2024
4:32:01pm

Great38 All-American

Does Xfinity have human customer service reps anymore? Their AI chat is pretty

worthless

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Great38

Bio page: Great38
Joined: Aug 30, 2013
Last login: Dec 21, 2024
Total posts: 5,352 (0 FO)

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Messages

Author

Time

Does Xfinity have human customer service reps anymore? Their AI chat is pretty

Great38

Dec 20, 4:32pm

Just tell it "chat with an agent" a couple times and it'll get you right there

Dec 20, 4:34pm

Couldn't get the online chat to transfer me to a human. But it worked on phone.

Great38

Dec 20, 8:04pm

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